CITE Conference Exhibitor Information

A: Should exhibitor or attendee need to cancel, refunds will be granted based on the following guidelines:

• Full Refund less processing fees: Before October 1, 2025
• 50% Refund less processing fees: Between October 2, 2025 and October 27, 2025
• No Refund: On or After October 28, 2025

On or after October 28, 2025 refunds will be granted at the sole discretion of CITE. Processing fees will be determined at the time of refund request

A: The following items are included and vary based on booth size:

• All booths include access to event-supplied wireless internet, which is acceptable for checking email but cannot stream video content.
• Pipe & Drape are included for a 10x10 booth and for a 10x20 booth. Pipe & Drape are not included for Start-Up tables and 20x20 booths.
• Show badges are included based on your booth size. Please refer to our exhibitor prospectus for details.
• Monday Welcome Reception (Light Appetizers)
• Tuesday Expo Hall Opening Reception (Light Appetizers)
• Wednesday Coffee & Snack Service - Expo Day 
• Wednesday Lunch - Expo Day (Boxed Lunch)

No furniture is included in the price of the booth.

A: Tricord is the exhibitor services provider for the CITE Conference. Additional furniture, hard-wired internet, electrical, internet, and other items may be purchased through Tricord event services via the Exhibitor Kit (To access the Exhibitor Kit please log into the exhibitor portal and find it in the tasks).

Note: The Exhibit Show will be held at the Sacramento SAFE Credit Union Convention Center. Please do not ship any items to the exhibit hall or hotels without consulting Tricord first; please coordinate all shipments with Tricord Event Services. CITE is not responsible for lost or stolen packages. This information will be provided in the Exhibitor Kit, which will be available in the registered exhibitor portal. 

The 2025 exhibitor kit will be available in the exhibitor portal in spring, under a task titled: Order from the Exhibitor Kit.

A: CITE utilizes CVENT for exhibitor registration. Registered exhibitors will receive an invitation to use our exhibitor portal where they can complete tasks and receive important information. All communications and information is available in the exhibitor portal.

A: Approximately 1,500 school, District, and County Office of attendees who participate in our conference represent over 600 unique public organizations, 99% located in California. With greater than 640 unique job titles, many have an impact in the technology procurement decision-making for their LEA. Of these roles:

• 32.08% of attendees approve technology purchasing decisions for their LEA
• 38.45% of attendees advise technology purchasing decisions for their LEA
• 29.46% of attendees research products for technology purchasing decisions for their LEA

A: No, lists of attendees who have opted in to have their information shared will be emailed to the primary attendee on record three (3) times: three weeks prior to the event, one week prior, and within one month after the show. No additional lists will be produced.

Attendee lists will be available in your exhibitor portal in the tasks section. 
You may send up to two electronic communications before the show and one electronic communication within three weeks of our sending the post-conference list. All communications must include required opt-out/unsubscribe links. We also ask you to consider the number of inquiries our attendees get immediately following the show when planning your outreach. In addition, we encourage you to check local school district calendars so that your outreach efforts do not conflict with scheduled holidays or testing windows.

Scam Warning
CITE is aware of individuals offering to sell attendee lists. CITE does not sell nor distribute attendee information.

A: As soon as room block links are available! The hotel block link can be found in the the exhibitor portal, under a task titled: Reserve Hotel Rooms. We always sell out of the main hotels around September. We do not recommend overbooking rooms and canceling later--we have a 30-day cancellation policy and we’ll periodically review booking lists and contact those who have booked multiple rooms to be sure they need all rooms. 

Scam Warning

CITE is aware of tradeshow vendors receiving phone calls from someone claiming to wanting to confirm registration and possibly offering to book hotel rooms, this is a scam. The display may come up as “Tradeshow Planner", with 949-535-1872 or 877-896-0034 ext 146 as the associated phone number. Please note that CITE does not sell data nor work with third party booking agencies. Any calls of this nature should be considered suspicious.

A: The hotel block link can be found in the the exhibitor portal, under a task titled: Reserve Hotel Rooms.

A: Unfortunately there are not any exhibitor discounts available at this time. Top level sponsors of the Corporate Affiliate Program receive a complimentary 10x10 booth or credit toward a larger booth along with additional conference benefits.

A: Your registration fee includes the following meals. 

• Welcome Reception (Light Appetizers)
• Expo Hall Opening Reception (Light Appetizers)
• Coffee and Snacks - Expo Day 
• Lunch - Expo Day (Boxed Lunch)

A: There are multiple parking garages located near to the SAFE Credit Union Convention Center. For more information, please visit this page. 

A:  Exhibitor speaking opportunities are listed below:

Sponsorship: Top level sponsors of the Corporate Affiliate Program (CAP) get a guaranteed breakout session as part of the conference programming. To learn more about CAP, please visit our Sponsors page.

Call for Speakers: If you have been working with staff from one or more schools, districts, or other non-profit educational agency AND your topic applies beyond a single product or company, please submit a session as part of our Call for Speakers that opens Spring 2025). Please note the names and contact information for your school district presenters in the submission. For questions regarding sessions, please e-mail speakers@cite.org.

Product showcases or roundtable discussions: May be available for purchase as an additional sponsorship for registered exhibitors.

A: Sessions and certain meals are only open to attendees under the Educational, Affiliate, One-Day, or Retired/Student registration types. To access conference sessions and attendee activities, an exhibitor would have to upgrade their badge from a booth staff registration to Affiliate registration.

A: We believe we can plan to safely hold this event in November 2025. We would only cancel if the pandemic worsened and local/state/federal governments imposed stay-at-home orders. If that happens, we will make adjustments and contact all exhibitors with options. 

A: Yes. The lead retrieval tool is used at the CITE's 65th Annual Conference to enhance the experience of exhibitors. It allows users to scan badges to gather lead information and note who stopped by your booth. Lead Capture licenses or devices are provided by Cvent and available for purchase for registered exhibitors. Here is the CVENT page for more information: Using the Exhibitor Portal for LeadCapture. Please do not scan attendee pages without their knowledge.