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Matthew Chaney

ISC2 CC, GCPC, MCDST, KITT

Computer Support Technician | Technology Advisor

Shasta Union High School District

Professional Bio

IT Professional and Technology Leader with 6+ Years of Experience in Leadership, Cybersecurity, and Network and Systems Administration. I bring a degree in Computer Information Systems and over six years of combined IT experience in the private aerospace sector and now as a Field Service Technician for two separate school districts. I serve as both their site technology leader and advisor where I guide and help them navigate and manage all ITLM, system administration, and information security needs. My expertise spans team leadership, process improvement, and advanced technical support across diverse IT environments. I have led a team of six technicians through a site-wide IT lifecycle management (ITLM) desktop retirement and replacement project involving over 60 machines, achieving zero downtime all while coordinating with suppliers, district staff, and technology department supervisors. I am highly process-oriented and a regular contributor to the technology department’s knowledge base, helping streamline operations and reduce redundant research. My technical support experience includes troubleshooting and supporting Windows, macOS, Linux distributions (Ubuntu, Parrot, Raspberry Pi), iOS, Android, and a wide range of hardware, software, and peripherals. I bring hands-on networking experience with Cisco technologies, including Cisco IOS, CUCM, Cisco IP phone configurations, Ruckus Wireless Controller administration, cabling standards, and general network diagnostics and upgrades. My cybersecurity background includes CrowdStrike endpoint protection analysis, Cisco cybersecurity frameworks, Google Admin Console security posture management, and adherence to IT security best practices. I also have scripting experience using PowerShell, Linux shell scripting, Python, and JavaScript. I also serve as an administrator for DUO MFA, Clever SSO, and Google Admin Console identity provider configurations.

Organization

Shasta Union High School District
2200 Eureka Way
Redding, CA 96001-0337
530.225.8441
CITE Logo Educational Team 10-19

Education:
Linn- Benton CC 2016 AGS Computer Information Systems
Western Governors University 2028 B.S. Information Technology Management
Volunteer Work:
ISC2 Safe and Secure Online Volunteer Presenter
American Red Cross - Technology Volunteer